Terms & Conditions / Privacy Policy – Zoom Cooking Classes.
Mosaic Travel | Rosie Champness | 0424 226 388 | rosie@mosaictravel.com.au
Mosaic Travel Bringing the world to you.
Payment Methods:
We use a shopping cart plugin that provides you with the opportunity to pay either via direct deposit and your own internet banking, or with credit card payment (American Express, Master Card & Visa Card) via PayPal credit card portal or by logging in to your PayPal account.
Credit/debit card details are encrypted at all times will only be ‘live’ during the actual transaction. If you choose to check out as a guest for peace of mind and security you will be required to re key these numbers on any subsequent orders. We do not hold any credit card details.
If you choose to create a user account or subscribe to our mailing list you can be assured that we do not share your information with any external parties and you have the capacity to unsubscribe at anytime.
Alternative order method:
Please email or call direct: 0424 226 388 | rosie@mosaictravel.com.au
Refund or Exchange:
Please contact us directly to request refund or exchange.
Disclaimer:
Whilst we make every effort to present accurate information on our website, at times the information may contain inaccuracies and may not be complete or current. We reserve the right to correct any inaccuracies or omissions and to change or update information. Necessary changes may relate to product description, pricing and/or availability. We also reserve the right to limit available quantities (including after your order has been placed). We apologise for any inconvenience, we do what we can to try to avoid any issues arising.
Website content; text, images, logos, are subject to copyright.
Privacy – Information Collection And Use, What And Why:
We collect personal information, allowable by law, that is necessary for our business to function.
Using our online store: When you use our online contact form or when you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name and email address.
If you choose to create a store account you are responsible for maintaining the confidentiality of your password and registration and are fully responsible for all activities that occur under your password and registration. Please notify us of any unauthorised use of your password or account.
Email use, marketing newsletters:
With your permission, via a checkbox on our online contact forms, and through our business networking, we may send you emails about our store, new products and other updates or special offers. We respect your privacy and your business. You can opt to unsubscribe using our website contact form at anytime.
How do you give consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason. If we ask for your personal information for a secondary reason, like marketing newsletters, we will ask for your consent.
How can you withdraw consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, by using our website contact form and selecting opt-out, or by emailing: rosie@mosaictravel.com.au.
Disclosure of Personal Information:
We may disclose your personal information if we are required by law to do so. To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to any specific personal information.
Security:
The security of your personal information is important to us, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure or error-free. Any information sent to us via the internet is sent at your own risk. While we strive to use commercially acceptable means to protect your personal information, and actively monitor and maintain our web presence, we cannot guarantee its absolute security. Despite our commitment to best practice, we will not be liable if information transmitted over the internet is revealed, altered or misused.
How is our store hosted – use of third party applications:
Our store is hosted on an e-commerce platform that allows us to sell our products and services to you. We have SSL encryption on our site. For more information about how payment information is encrypted and secured, please contact your chosen payment gateway.
Website analytics and cookies – use of third party applications:
To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most sites use them. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent by changing browser settings, however please note that if you do this you may not be able to use the full functionality of our website.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. This log data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
By using this website, you consent to the processing of data about you by Google in the manner described in Google’s privacy policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.
Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of or content management of other sites. When you go to other website links from here, we advise you to be aware and read their privacy policy.
Changes to this policy document:
We reserve the right to modify our privacy policy and terms and conditions at any time.
Any further questions?
Mosaic Travel | Rosie Champness | 0424 226 388 | rosie@mosaictravel.com.au
Mosaic Travel is currently on hiatus for 2023 while Rosie is on maternity leave, and will be back in 2024. Signature Tours are NOT currently operating.
Mosaic Travel specialises in creating extraordinary travel experiences.
We pride ourselves on our incredibly personalised service, and like to add our flair into every travel experience we create.
